Shipping & Delivery

AustinBach Extensions ships all orders directly from our warehouse center in Boca Raton, Florida. The customer must agree not to repackage, resell the products at a wholesale level, or sell them online.

 Shipping Rates

Once you provide your shipping details, the shipping fees will be computed and shown to you. Before you confirm your order by providing your credit card information, you will be informed of the precise shipping cost. We employ multiple carriers to guarantee secure, dependable, and punctual delivery.

Important Shipping Information

It's crucial to provide an accurate shipping address. Even though we have measures to standardize addresses, please double-check that you have included any necessary suite, apartment, or unit numbers. If your address is incomplete (e.g., Main St. vs. Main Ave. vs. Main St. NW), it may cause a delay in your order's delivery. We cannot be held liable for delayed or misrouted orders resulting from inaccurate information. If you need help correcting an address on an order you have placed, please don't hesitate to Contact Us.

Shipping & Handling 

•Shipping expenses are non-refundable, and customers are accountable for both the shipping fees to and from AustinBach Extensions unless there was a mistake in shipping or the item is defective.

•Upon placing an order, customers will receive an email confirmation, followed by an email containing tracking information once the order is shipped. Please review the shipping information carefully before confirming the order to ensure that it is sent to the correct address.

•Once an order is placed, we will begin processing it, and changes to the order are not guaranteed.

• Please email us at info@austinbachextensions.com if you require assistance with your order